FAQs

Based in Melksham — we serve Devizes, Trowbridge, Corsham, Chippenham and nearby villages. If you're outside that radius, message us and we'll check availability.

Yes. Team members are referenced, DBS‑checked where requested, and covered by public liability insurance.

We use high‑quality, commercially‑rated products. Eco‑friendly product options are available on request.

No. Many customers provide a key or code. We confirm access arrangements and sign any necessary forms.

Email maid--right@outlook.com or message the Facebook page with preferred dates. We'll reply with confirmation and an arrival window.

For regular cleans we recommend hourly pricing; for deep or specialist jobs we provide fixed quotes. Exact rates are given with each quote.

Tell us within 24 hours and we'll return to put it right — satisfaction guaranteed.

Where possible, yes. Consistency improves quality and trust.

We do light furniture moves. Heavy lifting or specialist handling is quoted separately.

Sometimes — message the Facebook page or email and we'll try to accommodate urgent requests.

Yes. Ask via email and we'll share references where permitted.

It depends on property size and checklist. We provide an estimated duration with your quote.